After researching reviews and ratings for several dozen auto repair shops in Sacramento, I asked Scott and the team at OK Tire and Automotive to assist me with a pre-purchase inspection and Mobil1 oil change on a pre-owned Corvette that I was getting ready to purchase online from Colorado. Without having the luxury of time to wait to conduct my own in-person inspection, it was important for me to find a reputable mechanic to give me an honest assessment of the Corvette’s condition. Scott was very attentive and responsive to my requests and areas of potential concern with the car. Scott provided me with detailed digital pictures of any areas of potential concern, and a comprehensive report/checklist regarding the car’s condition. The professionalism and exceptional customer service that Scott and the team at OK Tire and Automotive is an attribute that I find increasingly difficult to find. This is what motivated me to write this review. Many skilled auto technicians could provide the same assessment. However, it is the professionalism and superior customer service experience that sets Scott and the team at OK Tire and Automotive apart from the vast options of other auto repair shops. I highly recommend giving these professionals the opportunity to remind you what great customer service feels like!
Thank you for this Joe. Here in the greater Sacramento area, we have hundreds of facilities and shops to choose from. Here at OK TIRE AND AUTOMOTIVE, we are always seeking moments of opportunities to create positive memorable customer experiences. Yes, many out here can "work on cars" but what else does a place do that makes the guest feel appreciated? We ask ourselves that question and look for new ways to answer it. We have many differentiating qualities to help set us apart from the norm. But the most important of all of them is unbeatable customer service. And it comes from people that want to provide it, not that have to. We strive to exceed your expectations... Mark T
- OK Tire and Automotive